State Farm® Insurance Agent Russ Wimmer

"Mark was awesome! He is friendly and easy to talk to. He got us a much better rate for both our auto and homeowners insurance than what we had before. Thank you!"

"Customer service is absolutely great. Kelsey is very helpful and quick to respond. It's great to be able to send a text and get changes made or questions answered!"

"Sawyer and Kelsey were very helpful and answered all of my questions. Made the whole process very painless! Seems like a great team there all around!"

"Catherine Kuntz was able to help me with my request quickly and accurately! 5 Stars for her!!"

"Ava is great! She acknowledged I was in a time crunch. She quickly prepared a quote and immediately sent it to our Lender. Thank you Ava!"

"I recommend Russ Wimmer's office. Catherine has helped me many times and she is always gracious, professional, and patient. She quickly comes to solutions for my issues."

"I recently relocated to Medford and Ava Edwards-Grossman made the move a lot easier with my change in auto insurance. She made the change seamlessly and efficiently. I chose to stay with State Farm because of Ava. Great employee with great customer service!"

"Ava was great! Very nice made everything easy"

"Kelsey Burgess has hands-down made my experience with StateFarm on multiple occasions a satisfying one. Whether it’s Guiding me through a car accident process or Providing my bank lender insurance documents for a new purchase effortless on my part. I love the fact that I can communicate through a text and not have to place a phone call. The response time is amazing With a quick solution to any issue I have had. Highly recommend Russ Wimmer and your agent at StateFarm."

"Thank you Mark for all your help!"

"UPDATE 3/26/25: Thank you to Sawyer on Russ' team who is responsive, helpful and communicative! I really appreciate you jumping through hoops for me !! I cannot say enough good things about Russ Wimmer and his team. I have had a small business issue and Catherine and Maddie spent hours and sent multiple emails to try to help me sort this out. They are always good-humored and gracious, helpful and willing to take time to explain things thoroughly. I would recommend them highly. Five stars!"

"I was getting ready to call a few more Insurance companies for quotes because my current premium for my home and auto insurance is getting way to expensive. I received a letter today from Mark with State Farm and I was impressed at the quote I was given. I called Mark and he explained the policies in detail, line by line. He was very helpful. He also saved me a lot of money on my premiums. Thank You Mark! I will definitely be referring you to family and friends!"

"Ava was very helpful to me in lowering my premium!"

"I had a small problem accessing the State Farm website to get proof of insurance. I sent an email to my agent, and I got an immediate response from Kelsey Burgess supplying me with exactly what I needed. Thank you so much."

"Mark Crumley was so easy to work with and helped with any questions I had!"

"Kelsey is great and always checks in to make sure everything is ok."

"I've had the pleasure of working with Ava Edwards-Grossman multiple times, and she never disappoints. She is professional, highly responsive, and explains everything clearly. Her knowledge and efficiency make the process seamless. This office as a whole has always been fantastic—highly recommend!"

"Sawyer Mitchell was excellent to work with. Helped me find the best rates and helped me switch over to State Farm seamlessly."

"We have been with Russ Wimmer for 10+ years and they have always been fabulous. Easy to get a hold of and they completely took care of everything when I had a minor fender-bender 2 years ago (and didn't raise my rates). Ava Edwards-Grossman is super helpful and follows up on any of my questions quickly!"

"Ava was very helpful in reviewing our policies this year. She was very thorough In going over all of the details to ensure that we have the proper coverage along with the best possible rates. I appreciate her dedication and attention to our needs."

"Kellie is always so helpful and answer any questions I have in a timely matter She is the best"

"Ava is absolutely wonderful to work with. She is an excellent communicator: making sure you completely understand your policy. She is super fast to respond to emails/texts. Ava, thanks again for your continued help. You are appreciated!"

"Kelsey Burgess was awesome. Thank you for help Kelsey"

"Great service all the way around. Mark C. was very helpful and very responsive via phone and email. I have 4 vehicles and my home and in total Mark and State Farm saved me nearly $200/month."

"Worst experience over the last 2 years with this company…to eventually be dropped because we used towing twice and had a comprehensive claim!!! I’d advise taking your business elsewhere where"