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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anne Hart

February 3, 2023

5  out of  5 rating by Anne Hart
"Great staff who are always ready to help!"

Sean Byrne

January 26, 2023

5  out of  5 rating by Sean Byrne
"Have been with Russ and State Farm for quite a few years and have always been happy with the service they provide."

Todd Young

January 18, 2023

5  out of  5 rating by Todd Young
"Russ Wimmer and his staff are always just a phone call away! They always have the answer. I would also like to thank Catherine for helping me recently with my car, truck and motorcycle insurance questions. Thank you!!!"

Jeffery Mecham

January 10, 2023

5  out of  5 rating by Jeffery Mecham
"I have been with Russ for about 11 years now. We have had to make some insurance claims in that time. I feel like they have always been very attentive to my situation and resolved my claim in a timely manner. Russ and his crew feel more like family than just another insurance company."

1974 USMC

December 7, 2022

5  out of  5 rating by 1974 USMC
"Jessica at Russ Wimmer State Farm insurance in Medford OR is the best. Jessica is very warm, knowledgeable and professional. I wouldn't hesitate to recommend this to a friend or family member. We've been with State Farm for 32 years and this office is certainly at or near the top of the list. With Jessica as your representative for State Farm you can't go wrong. Bert & Anna"

Cedric Quartey

November 22, 2022

5  out of  5 rating by Cedric Quartey
"Russ Wimmer and Jessica Ramirez went above and beyond in helping me secure a new vehicle I was purchasing. They were unbelievable in providing the documents that I needed to be able to drive off with my new vehicle. Without their commitment to helping me, I would have had to wait several days, due to the holiday weekend, to be able to have my new vehicle. I am very grateful for the customer service they provided me, as if they were helping their own family member. I am looking forward to a continued relationship with them!"

Larry Stoner

November 7, 2022

5  out of  5 rating by Larry Stoner
"I've known his family for many years and they are good people. Russ has handled my insurance and been good as gold. Great insurance company."

Terry Bailey

October 23, 2022

5  out of  5 rating by Terry Bailey
"Wonderful office and staff."

Shawnette Blank

October 13, 2022

5  out of  5 rating by Shawnette Blank
"Russ is a clear communicator. He explains potentially complicated details in a way that is very understandable. I receive great service and fantastic value in the insurance Russ and his team provide me at State Farm."

Kira Cox

October 7, 2022

5  out of  5 rating by Kira Cox
"Originally found this agency while "shopping" around. They have taken such great care of us. We actually have more coverage than with our previous provider, and still pay less. Definitely give them a call and see if they can save you $$ too. P.S. - the roadside assistance is great. Well worth the additional $!"

Mandy Meek

July 12, 2022

5  out of  5 rating by Mandy Meek
"Amazing service! Fast, efficient, informative and saved me 2k a year! Thanks Madelyn Keepes!!"

Michelle Supelana-Mix

March 31, 2022

5  out of  5 rating by Michelle Supelana-Mix
"We've been with Russ and his team for eight years. I don't have to call very often, but when I do, I know I'll be treated like an old and valued friend, no matter who answers the phone. Russ made it clear to us on our first meeting that taking care of people, treating them fairly, and meeting their needs with integrity, was his life's calling. His staff are empowered with the same vision, and their care, professionalism, and commitment to their customers are evident in every interaction. I wish I could give more than five stars!"
Profile photo of Mike Servis

Mike Servis

March 15, 2022

5  out of  5 rating by Mike Servis
"I dropped Progressive because their service was terrible! They didn't answer the phone or even open my emails. When I walked into State Farm I was immediately greeted by a friendly human that I could talk to face to face. I walked out with a new auto insurance policy $100 cheaper than Progressive and a complimentary coffee cup. A Happy Camper I am"

Larina Howard

March 8, 2022

5  out of  5 rating by Larina Howard
"This office was amazing! Maddie was so much help and made our experience so easy! She was very helpful and very informative. They saved us money and gave us more coverage. We highly recommend Russ and his office for Insurance!"


March 8, 2022

5  out of  5 rating by ROGER REIMER
"I was treated with professional service and I apprecited the clear explanation of the various options available to me. I would recomend Madelyn Keepes to anyone in need of home and auto insurance."

Nick Saling

February 18, 2022

5  out of  5 rating by Nick Saling
"Makes having insurance worth paying for ! Russ and his team are professional and fast at making things happen. Always putting customer first! Thanks!"

Russell Carter

February 16, 2022

5  out of  5 rating by Russell Carter
"Mr. Wimmer and his team are always professional, knowledgeable and quick to respond when I need their help. I’m glad I transferred my insurance business to State Farm and Russ Wimmer."

B. Lassen

January 31, 2022

5  out of  5 rating by B. Lassen
"I have been with Russ and his staff for about 10 years. I stayed with them, even when I moved out of southern Oregon, because they were always so friendly and helpful. And no one ever seemed to be able to get me a better deal! :))"

Jon Weiner

January 25, 2022

5  out of  5 rating by Jon Weiner
"When our agent that we had for almost 30 years in California retired at the end of 2021 she suggested we look at State Farm Insurance and a few others. We emailed State Farm and Maddie at the Russ Wimmer Ins Agency responded immediately with the various insurance quotes we were interested in and found them to be competitive with other insurance programs. More important to us was the connection we felt we made with Maddie. She is efficient and responsive. With her help we easily made the switch to State Farm."

Brandon Wadley

January 22, 2022

5  out of  5 rating by Brandon Wadley
"Russ and his team have always been responsive, available and friendly! Whenever I need to talk directly with Russ he gets right back to next Glad I chose him after reading the reviews."

Bill Ihle

November 6, 2021

5  out of  5 rating by Bill Ihle
"Tremendous customer service. I switched from another State Farm agent because of service issues, and everyone in this office is committed to excellent and friendly customer service. I highly recommend Russ and his team."

Kevin Crook

October 30, 2021

5  out of  5 rating by Kevin Crook
"Hassle free friendly insurance."

Lisa Smyth

October 18, 2021

5  out of  5 rating by Lisa Smyth
"Excellent service and prices!! I'm very impressed and will definitely refer to my friends!"

Shawn Peters

September 20, 2021

5  out of  5 rating by Shawn Peters
"Anyone looking for insurance, or looking to switch offices can't go wrong with the agents at Russ Wimmers office. The entire staff is professional, courteous, kind and willing to go above and beyond to meet the needs of their clients. We deal mostly with Maddie and she went above and beyond to help us meet our needs when we were looking for homeowners and flood insurance. Do yourself a favor and choose this office. You won't be wrong."

Aimee Goseland

September 11, 2021

5  out of  5 rating by Aimee Goseland
"Madelyn Keepes was amazing. I’ve been with State Farm for nearly my entire life and have always had a positive experience. Working with Madeline this month has been wonderful. Her knowledge and attentiveness to my needs reminded me of the reason why I stay with State Farm. State Farm, you are so lucky to have Madeline as she goes above and beyond regular customer service to take care of your clients. Thank you Madeline for all that you do! 😊"