State Farm® Insurance Agent Russ Wimmer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pamela Roemmich
April 30, 2025
5
out of
5
rating by Pamela Roemmich
"Josh really went the extra mile to help me get the best rate for the best insurance. Thank you!"
We responded:
"Pamela, Thank you so much for sharing your experience! We’re thrilled to hear that Josh went the extra mile to help you find the best rate for the best insurance. Providing personalized and top-notch service is our priority, and it’s wonderful to know Josh delivered that for you. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for choosing us, and we truly appreciate your trust! Russ"
Crystal Grimes
April 30, 2025
5
out of
5
rating by Crystal Grimes
"I have been a State Farm customer for over 30 years. I have remained a loyal customer in several states due to the great service over the years. Our experience with Ava Edwards-Grossman, here, has been spot-on for the last several months with our need to bundle vehicles, home and RV. Ava gave us some time to allow for decision making without being pushy. Her expertise and follow-through are definitely worth mentioning."
We responded:
"Crystal, Thank you so much for sharing your experience and for being a loyal State Farm customer for over 30 years! We’re thrilled to hear that Ava Edwards-Grossman has been able to provide you with the exceptional service you’ve come to expect. Bundling your vehicles, home, and RV is a big decision, and we’re so glad that Ava was able to guide you through the process with her expertise and patience. Your kind words truly mean a lot to us and will be shared with Ava and the team. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. Thank you for your continued trust in State Farm—we’re honored to have you as part of the family! Russ"
Sue Freitas
April 29, 2025
5
out of
5
rating by Sue Freitas
"I have had the pleasure of working with mark crumley at state farm, Russ Wimmers office. It has been a complete pleasure to do business with mark. He is the nicest most helpful guy i've ever had as an insurance agent. He also saved me $3700 When I moved from farmers, which apparently didn't want my business back to the State Farm family. Thank you, mark. I look forward to being your client for many years to come. I will definitely recommend your service."
We responded:
"Sue, Thank you so much for taking the time to share your wonderful experience with Mark Crumley at Russ Wimmer's State Farm office! We are thrilled to hear that Mark has been able to provide you with exceptional service and help you save such a significant amount on your insurance. Mark truly embodies the values we strive for at State Farm—being kind, helpful, and dedicated to our clients’ needs. Your recommendation means the world to us, and we are so grateful to have you as part of the State Farm family. Mark and the entire team are committed to ensuring you continue to receive top-notch service for many years to come. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your kind words, and we look forward to serving you for many years ahead!"
Brittni Conner
April 22, 2025
5
out of
5
rating by Brittni Conner
"We’ve been insured through Russ Wimmers office for a few years now and it’s always a wonderful experience! Ava is very helpful, professional, prompt and so personable with every interaction. I’d give a 10/5 if I could! 100% recommend Russ Wimmers office for your insurance needs!"
We responded:
"Hi Brittni, Thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with our office over the years. Ava and the entire team strive to provide exceptional service, and it's wonderful to know that their efforts have made a difference for you. Your recommendation means the world to us, and we truly appreciate your kind words. If there's ever anything more we can do for you, please don't hesitate to reach out. Thank you for being a valued client! Thanks, Russ"
Amanda Johnson
April 18, 2025
5
out of
5
rating by Amanda Johnson
"Catherine was so helpful, and gave me solid info when I called. Five star service!!!!"
We responded:
"Dear Amanda, Thank you so much for your glowing review! We're thrilled to hear that Catherine was able to assist you and provide the information you needed. Your kind words and five-star rating mean a lot to us. We strive to offer the best service possible, and it's wonderful to know we're meeting that goal. If you need any further assistance, please don't hesitate to reach out. Best regards, Russ"
Mary C.
April 17, 2025
5
out of
5
rating by Mary C.
"It is such a pleasure to work with Ava Edwards-Grossman. She is patient and understanding. She takes her time to go over all of my questions. She always follows up, either by text or through emails, to make sure that I am happy with the information I received. Also, she reaches out to me when there is an update that would benefit my family's home or car insurance. I cannot thank her enough. Mary N."
We responded:
"Mary, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Ava Edwards-Grossman. She truly embodies our commitment to providing exceptional service, and it's wonderful to know she has been patient, understanding, and thorough in addressing your questions and needs. We appreciate your feedback and look forward to continuing to support you and your family with your home and car insurance needs. Thank you for choosing us!"
Andreina Flores
April 16, 2025
5
out of
5
rating by Andreina Flores
"Mark was awesome! He is friendly and easy to talk to. He got us a much better rate for both our auto and homeowners insurance than what we had before. Thank you!"
We responded:
"Dear Andreina, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Mark was able to assist you in finding better rates for your auto and homeowners insurance. Mark is indeed a valuable member of our team, and we are glad that his friendly and approachable nature made the process easier for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your kind words and for choosing us for your insurance needs!"
David Dodge
April 10, 2025
5
out of
5
rating by David Dodge
"Sawyer and Kelsey were very helpful and answered all of my questions. Made the whole process very painless! Seems like a great team there all around!"
We responded:
"Hi David, Thank you so much for the glowing review! 🌟 We’re delighted to hear that Sawyer and Kelsey were able to assist you and answer all of your questions. They’re truly awesome, and it sounds like they made your experience as smooth as butter! 🧈✨ We’re proud of our dream team, and it’s fantastic to know that their hard work and teamwork shine through."
Jennifer Jordan
April 10, 2025
5
out of
5
rating by Jennifer Jordan
"Catherine Kuntz was able to help me with my request quickly and accurately! 5 Stars for her!!"
We responded:
"Hi Jennifer, Wow, thank you for the fantastic review! 🌟 We're thrilled to hear that Catherine Kuntz was able to help you quickly and accurately. She's definitely one of our superstars, and it sounds like she brought her A-game for you! 🚀 5 stars for Catherine? We couldn’t agree more! ⭐⭐⭐⭐⭐ We’ll make sure she gets the high-five she deserves. ✋"
Kim wolland Kimwolland
April 4, 2025
5
out of
5
rating by Kim wolland Kimwolland
"Ava is great! She acknowledged I was in a time crunch. She quickly prepared a quote and immediately sent it to our Lender. Thank you Ava!"
We responded:
"Hi Kim, Thank you for the stellar Google review and the kind words about Ava! 🌟 We're thrilled to hear that she made your experience a fantastic one. Russ"
S French
April 3, 2025
5
out of
5
rating by S French
"I recommend Russ Wimmer's office. Catherine has helped me many times and she is always gracious, professional, and patient. She quickly comes to solutions for my issues."
We responded:
"Thank you so much for taking the time to give the office a review and the wonderful words for Catherine. _ Russ"
Debi Norvise
April 2, 2025
5
out of
5
rating by Debi Norvise
"I recently relocated to Medford and Ava Edwards-Grossman made the move a lot easier with my change in auto insurance. She made the change seamlessly and efficiently. I chose to stay with State Farm because of Ava. Great employee with great customer service!"
We responded:
"Hi Debi. We are sure glad to have you her at our office and thank you for the super words for Ava. -Russ"
Luke Layman
March 31, 2025
5
out of
5
rating by Luke Layman
"Ava was great! Very nice made everything easy"
We responded:
"Luke - Thank you for kind words for Ava and the 5 start review - Russ"
Danny Malfavon
March 28, 2025
5
out of
5
rating by Danny Malfavon
"Kelsey Burgess has hands-down made my experience with StateFarm on multiple occasions a satisfying one. Whether it’s Guiding me through a car accident process or Providing my bank lender insurance documents for a new purchase effortless on my part. I love the fact that I can communicate through a text and not have to place a phone call. The response time is amazing With a quick solution to any issue I have had. Highly recommend Russ Wimmer and your agent at StateFarm."
We responded:
"Danny - We are so thankful for your words for Kelsey and the office. We are blessed to have her here as well - Russ"
Troy Crumley
March 28, 2025
5
out of
5
rating by Troy Crumley
"Thank you Mark for all your help!"
We responded:
"Troy, thank you for words of encouragement for Mark and the 5 star review - Russ"
Kirsten Torguson
March 26, 2025
5
out of
5
rating by Kirsten Torguson
"UPDATE 3/26/25: Thank you to Sawyer on Russ' team who is responsive, helpful and communicative! I really appreciate you jumping through hoops for me !! I cannot say enough good things about Russ Wimmer and his team. I have had a small business issue and Catherine and Maddie spent hours and sent multiple emails to try to help me sort this out. They are always good-humored and gracious, helpful and willing to take time to explain things thoroughly. I would recommend them highly. Five stars!"
We responded:
"Kirsten, We are so happy to have Sawyer on our team. I'll be sure and let him know of the wonderful words you have said for him - Russ"
Sherry Knight
March 21, 2025
5
out of
5
rating by Sherry Knight
"I was getting ready to call a few more Insurance companies for quotes because my current premium for my home and auto insurance is getting way to expensive. I received a letter today from Mark with State Farm and I was impressed at the quote I was given. I called Mark and he explained the policies in detail, line by line. He was very helpful. He also saved me a lot of money on my premiums. Thank You Mark! I will definitely be referring you to family and friends!"
We responded:
"Sherry- So nice to hear that Mark was able to help you with your insurance needs. Welcome to the agency, Thanks, Russ"
Elena Villa
March 20, 2025
5
out of
5
rating by Elena Villa
"Ava was very helpful to me in lowering my premium!"
We responded:
"Elena- So happy to hear that Ava was able to help you. Thanks, Russ"
MaryJo Trainor
March 19, 2025
5
out of
5
rating by MaryJo Trainor
"I had a small problem accessing the State Farm website to get proof of insurance. I sent an email to my agent, and I got an immediate response from Kelsey Burgess supplying me with exactly what I needed. Thank you so much."
We responded:
"Maryjo- Always so happy to help you. Thank you for words for Kelsey and taking the time to give the office a review - Russ"
Carrie DeCicco
March 19, 2025
5
out of
5
rating by Carrie DeCicco
"Mark Crumley was so easy to work with and helped with any questions I had!"
We responded:
"Carrie- Thank you, we think Mark is easy to work with as well. - Russ"
Rask Black
March 18, 2025
5
out of
5
rating by Rask Black
"Kelsey is great and always checks in to make sure everything is ok."
We responded:
"Rask- Thank you for the kind words for Kelsey and the review - Russ"
Kayla Nordstedt
March 18, 2025
5
out of
5
rating by Kayla Nordstedt
"I've had the pleasure of working with Ava Edwards-Grossman multiple times, and she never disappoints. She is professional, highly responsive, and explains everything clearly. Her knowledge and efficiency make the process seamless. This office as a whole has always been fantastic—highly recommend!"
We responded:
"Kayla- We sure appreciate the review. Thank you for being a client and the kind words for Ava as well. -Russ"
Jana Jordaan
March 17, 2025
5
out of
5
rating by Jana Jordaan
"Sawyer Mitchell was excellent to work with. Helped me find the best rates and helped me switch over to State Farm seamlessly."
We responded:
"Jana - We are so happy that Sawyer was able to bring you over to State Farm and give you the best rates. - Russ"
Hilary Redden
March 16, 2025
5
out of
5
rating by Hilary Redden
"We have been with Russ Wimmer for 10+ years and they have always been fabulous. Easy to get a hold of and they completely took care of everything when I had a minor fender-bender 2 years ago (and didn't raise my rates). Ava Edwards-Grossman is super helpful and follows up on any of my questions quickly!"
We responded:
"Hilary - We sure appreciate you taking the time to give the office a review and the great words for Ava. - Russ"
Ashley Walport
March 12, 2025
5
out of
5
rating by Ashley Walport
"Ava was very helpful in reviewing our policies this year. She was very thorough In going over all of the details to ensure that we have the proper coverage along with the best possible rates. I appreciate her dedication and attention to our needs."
We responded:
"Ashley, we certainly appreciate your kind words for Ava. We think she's super as well. Russ"