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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tory Massey

March 3, 2025

1  out of  5
rating by Tory Massey
"Worst experience over the last 2 years with this company…to eventually be dropped because we used towing twice and had a comprehensive claim!!! I’d advise taking your business elsewhere where"
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Brita McCollough

February 24, 2025

5  out of  5
rating by Brita McCollough
"Answered my email with efficiency and informative."
We responded:
"Brita, Glad the office was able to help with your needs. Thank you for the review-Russ"
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Jenn Traynor

February 21, 2025

5  out of  5
rating by Jenn Traynor
"A very personable, helpful, and supportive State Farm office! Last year they facilitated a policy underwrite, following up monthly to update me on the progress (and ultimately helping me save more than $50 on my car insurance!). This year, Ava proactively reached out to go over my policy and ensure I was receiving everything I could desire, and at the most discounted rate, for my auto policy. Stellar service!"
We responded:
"Jenn, thank you for the wonderful words for Ava and taking the time to give the office a review-Russ "
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Elijah Peters

February 20, 2025

5  out of  5
rating by Elijah Peters
"10/10 Recommend! Ava helped me through every step, customized my needs found me discounts and saved me about 100$ a month. I’m extremely satisfied and will recommend to anyone that asks. Thank you Ava for your awesome service!"
We responded:
"Elijah, a heartfelt thank you for your review and the wonderful feedback for Ava. We are glad to have you here at our office-Russ"
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A Servant of Truth

February 19, 2025

5  out of  5
rating by A Servant of Truth
"Josh and Russ were great. Fast, friendly and efficient. I am very happy with their service and care."
We responded:
"We are sure happy to have you hear at our office. Thank you for your kind words for Josh and for taking the time to leave us a review-Russ"
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Randy Pena

February 15, 2025

5  out of  5
rating by Randy Pena
"I love an agent who listens and pays attention to the details. In todays world of "doing everything online" it's refreshing to have an agent who knows our name and recognizes our faces. Ava Edwards-Grossman is an Account Associate at Russ Wimmer's agency and you should consider yourself lucky if she's assigned to your account. Thanks for everything Ava!"
We responded:
"Randy, So happy that Ava was able to help you with your insurance. She's great and we sure are happy to have her here. Thank you as well for the 5 star review-Russ"
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Ashlee Peters

February 14, 2025

5  out of  5
rating by Ashlee Peters
"We have been with Russ Wimmer State Farm for several years and it has always been so easy to update our policies when needed. They really take the stress out of the mess of insurance! Everyone we have worked with over the years has been wonderful. Ava especially took great care in going over our policies and making sure we had what we needed and weren't paying for anything we didn't. It is very appreciated and I would always recommend them to anyone!"
We responded:
"Ashlee, Thank you for taking the time to give the office a 5 star review and the great words for Ava, we sure value her. We look forward to servicing your insurance needs-Russ"
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Dirk Weber

February 5, 2025

5  out of  5
rating by Dirk Weber
"I recently became a member of the State Farm "family" and can honestly say that Mark Crumley and the whole office were awesome to work with. Mark's knowledge, communication, and patience were exceptional in helping my wife and I navigate the whole process. Whie I hope I never need use our new ins. coverage, I look forward to working with Mark in the future with our Ins. needs. Thank you Mark"
We responded:
"Dirk, We welcome you as well! So glad to hear that Mark was able to help you and your wife with the move over to State Farm- Russ"
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Jim Bender

February 4, 2025

5  out of  5
rating by Jim Bender
"Josh is very professional, courteous and quick to respond. I've enjoyed our conversations and am looking forward to saving money by going with State Farm."
We responded:
"Jim-So glad Josh was able to help with your insurance and save you money as well. Thank you for the 5 star review- Russ"
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Greg Duncan

January 29, 2025

5  out of  5
rating by Greg Duncan
"I have been with Russ for many years and have received excellent service. Ava Edwards-Grossman has been extremely helpful any time I need it. Would highly recommend Russ for all insurance needs."
We responded:
"Greg-Thank you for taking the time to give the office a review and the kind words for Ava. Also, thank you for allowing us to take care of your insurance needs. Russ"
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Rebel Armantrout

January 28, 2025

5  out of  5
rating by Rebel Armantrout
"Kelsey is great to work with, she always answers the phone, is always able to assist with whatever the issue is every time! Thank you Kelsey"
We responded:
"Rebel - Thank you for the review and the kind words for Kelsey, we are sure happy to have her. Russ"
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George Carole

January 26, 2025

5  out of  5
rating by George Carole
"Everyone at the office was very polite and they answered all my questions. I got better coverage for far less than I was paying before."
We responded:
"George - We are sure happy to have you here at our office and look forward to taking care of your insurance needs. Thank you for the review - Russ"
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Bella Garnett

January 23, 2025

5  out of  5
rating by Bella Garnett
"I have been with this agency since I was 16 years old. I was very lucky to have found the BEST insurance company on the first try. Russ is always so kind and helpful. Josh is fantastic, so knowledgeable and eager to assist. Kelsey helped me most recently and was efficient, listening to my requests and quick to deliver. It is always a pleasure to work with this exceptional crew. Thank you!!"
We responded:
"Bella - Wow! thank you for taking the time to give the office a review and the great words for Kelsey and Josh. Thank you as well for the 5 stars - Russ"
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GARNETT STONE

January 23, 2025

5  out of  5
rating by GARNETT STONE
"We love using State Farm for our business policies. Russ is the nicest, most helpful agent, it is always a pleasure to speak with him. We also love working with Kelsey and Josh, they always go above and beyond for us. All around a professional, helpful, and knowledgeable company!"
We responded:
"Thank you Garnett Stone for allowing us to take care of your business policy. We a sure glad to have you and look forward to helping you in the future as well. Thank you for kind words for Kelsey and Josh as well - Russ"
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Hayzeus

January 17, 2025

5  out of  5
rating by Hayzeus
"Kelsey & Ava had great customer service when signing me up for an auto policy for my vehicle! I would definitely recommend if you plan on getting insurance!"
We responded:
"Hayzeus-We appreciate your business and for taking the time to mention the help that Kelsey and Ava gave you. -Russ"
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Kylie Williams

January 15, 2025

5  out of  5
rating by Kylie Williams
"Ava was great and very helpful in all our insurance plans"
We responded:
"Kylie-Thank you for taking the time to give the Ava and the office the 5 star review. We are glad to have you here. -Russ"
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Jeong Hastey

January 15, 2025

5  out of  5
rating by Jeong Hastey
"My business insurance agent Kevin from Federated recomened Russ Wimmer's State farm team. My experience with Ava was excellent. She is a wonderful agent. I already recomended her to my friends."
We responded:
"Jeong-Thank you for letting us know how well Ava helped you out. We really enjoy having her here and thank you for the great kudos about her. "
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Aj D

January 14, 2025

5  out of  5
rating by Aj D
"Have been with this agency for a few years. Ava was very helpful in adding a classic vehicle to my policy. Thanks!"
We responded:
"Aj-thank you for the kind words for Ava. We are always happy to take care of your insurance needs. -Russ"
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Andrew Spencer

January 11, 2025

5  out of  5
rating by Andrew Spencer
"Called to get my son added to my insurance 4pm on a Friday... couldn't have asked for more."
We responded:
"Andrew- We sure appreciate your business and for taking the time to give the office a review. -Russ"
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Trevor Morris

December 19, 2024

5  out of  5
rating by Trevor Morris
"I had the privilege of working with Josh Winter and can confidently say he exemplifies professionalism in every aspect of his work. His communication skills were exceptional! He went above and beyond to make sure information was delivered in a clear and concise way. A situation I dreaded was turned into a positive experience that ultimately saved me over $1,000 annually. I highly recommend Josh to anyone who is considering switching to State Farm! Trevor"
We responded:
"Trevor- Thank you for wonderful review and the comments for Josh. So happy we were able to help you save money and take care of you. -Russ "
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GEÐRVEN

November 26, 2024

5  out of  5
rating by GEÐRVEN
"What State Farm corporate leaves to be desired is made up for by the helpful folks at Russ Wimmer's agency. Prompt, clear communication, good reading comprehension, excellent service, no nonsense. I've been a happy customer for longer than I can remember, and have no intention to change insurance companies or agents anytime soon."
We responded:
"Gedrven- thank you for the wonderful review. We appreciate you trusting us with your insurance needs and are happy to be here to help you. - Russ "
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cassie beach

November 22, 2024

5  out of  5
rating by cassie beach
"Joshua Winter was a pleasure to work with! Thank you for making things easy and quick! I would highly recommend this company and this representative! : )"
We responded:
"Cassie thank you for the 5-star review. Josh is such a wonderful part of our team, and we are happy to hear that he was able to help you. - Russ"
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Cecelia Bagnoli

November 17, 2024

5  out of  5
rating by Cecelia Bagnoli
"I could not recommend working with Mark Crumley enough. He was supportive, efficient, and incredibly thorough throughout the entire process. His proactive communication kept everything on track. Truly a pleasure to work with!"
We responded:
"Hi Cecelia, thank you the 5-star review. Mark is great and we are happy to hear that he was able to help you. We look forward to working with you more in the future. - Russ"
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Zachary Smith

November 15, 2024

5  out of  5
rating by Zachary Smith
"I absolutely love Josh Winters’ customers service. He was patient and informative. There were multiple times that I was chatting with him and just fell off because I got busy with something and he gave me the time I needed to finish it up and return to the conversation we were having. He would pick right back up where we left off. Unfortunately I am not able to switch at the current moment but once I get past a couple hurdles I will absolutely ask Josh for another quote. Thank you Josh. Keep being you!"
We responded:
"Zachary- thank you for letting us know what a great job Josh is doing! Our team is always here to help. We look forward to working with you in the future. -Russ"
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Luke Acosta

November 11, 2024

5  out of  5
rating by Luke Acosta
"We have been customers of Russ Wimmer for over 20 years. The service from the staff is always outstanding. Ava helped us add a new commercial vehicle to our policy and it couldn't have been a smoother transaction. Thanks for always provide great service!!"
We responded:
"Thank you for the 5-star review Luke. We are so grateful to have you as a loyal customer for all of these years :) "