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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Westermann

November 19, 2025

5  out of  5
rating by Michelle Westermann
"Kelsey B. was very efficient & helpful."
We responded:
"Michelle, Thanks so much for the kind words! We appreciate you taking the time to share your great experience with us. -Russ"
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Kelsey Lynch

November 19, 2025

5  out of  5
rating by Kelsey Lynch
"Sawyer was kind, helpful, and efficient! I would recommend to anyone."
We responded:
"Kelsey, We’re so glad Sawyer made your experience smooth and pleasant! Thanks for the wonderful recommendation—it truly means a lot to our team. Looking forward to helping you again! -Russ"
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Nathan Van Amburg

November 17, 2025

5  out of  5
rating by Nathan Van Amburg
"These guys get anything done thats possible with a smile and they always answer the phone! I highly recommend them!!"
We responded:
"Nathan, We’re thrilled to hear you appreciate our “can-do” attitude! Getting things done with a smile is our specialty, and your recommendation truly brightens our day. Thank you! -Russ"
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DLB GUNNER

November 15, 2025

5  out of  5
rating by DLB GUNNER
"Called to get a quote to see if we could save some money and I was connected with Josh Winter. He was friendly and easy to work with. He went above and beyond and is saving us $150 a month from our previous auto insurance. From the very beginning, he was patient, kind, and incredibly knowledgeable. He answered my questions and explained things in a way that actually made sense. We made some seriously cool connections, and by the end of the quote/phone call, he felt like a new friend! It's rare to find that level of genuine care and professionalism these days. Highly recommend! Alyssa M. #CK"
We responded:
"Alyssa, We are so glad to hear Josh was table to turn what can be a maze of jargon into a smooth, friendly journey. Thanks for sharing your experience and shining a light on the kind of care that sets us apart. We look forward to many more conversations that feel less like business and more like friendship! -Russ"
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Heather Claffey

November 13, 2025

5  out of  5
rating by Heather Claffey
"Sawyer Mitchell was incredibly professional and quick just send me the information I requested. He had my information pulled up before I even asked my question. Such a pleasure to work with!"
We responded:
"Heather, We’re thrilled to hear Sawyer provided such quick and attentive service! Thank you for sharing your positive experience—it means a lot to our team! -Russ"
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Kristina Phillips

November 13, 2025

5  out of  5
rating by Kristina Phillips
"I spoke with your guy Josh Winter this evening. I as of tonight had been with another insurance company for almost 15 years. So the hesitation I had with even looking for quotes elsewhere was extremely nerve racking. My parents kept bragging about this guy Josh helping them switch and how much they saved. After just a few minutes of talking with him I felt at ease and ended up saving so much! I am paying less now than I have EVER before. Josh had exceptional customer service. He was very helpful, fast, friendly, and made a great impression. As a single mom, this helps in more ways than you may imagine, so thank you. P.s. State Farm, you all have an amazing hardworking guy on your side."
We responded:
"Kristina, Thank you so much for sharing your heartfelt experience. We truly understand how difficult and nerve-racking it can be to make a change after so many years, and we're thrilled that Josh was able to put you at ease and help you find savings that make a real difference. Your trust means the world to us; we’ll be sure to pass along your kind words to Josh! Thank you for choosing us and for giving us the opportunity to serve you. -Russ"
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Emily Harris

November 13, 2025

5  out of  5
rating by Emily Harris
"Excellent and friendly service!!!"
We responded:
"Emily, Thank you for taking the time to share your experience! We're delighted our agent could make a positive impact. We’re here whenever you need us next! -Russ"
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Donald Herzog

November 12, 2025

5  out of  5
rating by Donald Herzog
"The agent did a great job."
We responded:
"Donald, We truly appreciate your feedback! Thank you for choosing us, and we look forward to assisting you again in the future! -Russ"
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Todd Hill

November 9, 2025

5  out of  5
rating by Todd Hill
"Always quick to help and change my policy to fit my changing needs. Communications are clear, complete and professional. Group policies with several types of vehicles bundled are easy and affordable."
We responded:
"Todd, Thank you so much for your supportive words! We're always glad to hear that our team has been quick and helpful in adjusting your policy to meet your needs. Clear and professional communication is very important to us, and we're glad it made a positive difference. If you ever need anything else, please don't hesitate to reach out! -Russ"
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Loris Fenner

November 7, 2025

5  out of  5
rating by Loris Fenner
"Wow! I sent an email one morning and the policy was up and running within 24 hours. Saved us over $100 per month! Josh worked hard to get us the best cost for our coverage!"
We responded:
"Loris, Thank you for sharing your experience! We're thrilled to hear that Josh was able to get your policy up and running so quickly. Providing fast, affordable, and effective service is our top priority. We appreciate your trust and look forward to continuing to support your coverage needs! -Russ"
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Len S

November 3, 2025

1  out of  5
rating by Len S
"I don't have anything good to say about this place. Dropped us before the assessment came back, very frustrating!"
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John Florey

October 31, 2025

5  out of  5
rating by John Florey
"Kelsey Burgess was very helpful, she not only reached out to verify my address before mailing my new cards to me, but also noticed we had an old active home policy for a house we no longer owned. I sent her the documents needed and she promptly got the situation resolved!"
We responded:
"John, That's awesome to hear! Kudos to Kelsey for making the whole process stress-free. If you ever need anything else, we’re just a call away! -Russ"
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Susanna Austin

October 29, 2025

5  out of  5
rating by Susanna Austin
"Sawyer Mitchell was very professional and helpful in setting up my rental insurance."
We responded:
"Susanna, We're glad to hear that Sawyer Mitchell provided professional and helpful service in setting up your rental insurance. If you ever need anything else, feel free to reach out! - Russ"
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Sheila McRoy

October 21, 2025

5  out of  5
rating by Sheila McRoy
"Kristen Stevens is extremely professional and friendly. Sheila McRoy"
We responded:
"Sheila, Thank you so much, Sheila! We're thrilled to hear that our team provided you with such a professional, friendly, and patient experience. Your kind words mean a lot to us! -Russ"
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Robert MC ENROE

October 21, 2025

5  out of  5
rating by Robert MC ENROE
"Ava contacted us with a quote already prepared. I contacted her by phone and the process to get my auto and motorcycle insurance was quick and easy. Ava was very friendly and professional and I think she will be a great insurance agent."
We responded:
"Robert, Thank you so much for your kind words! We'll be sure to share your feedback with Ava. We're excited to have you with us and look forward to assisting you with your insurance needs in the future! -Russ"
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Phil Evans

October 18, 2025

5  out of  5
rating by Phil Evans
"Kristen, was efficient followed up on the paperwork and I knew getting off the phone with her my policy was handled Rate these days"
We responded:
"Phil, We are happy we could take care of your insurance needs and leave you feeling confident in our team! We will make sure to pass along your praise to Kristen! - Russ"
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Mike Becker

October 16, 2025

5  out of  5
rating by Mike Becker
"Josh Winter for the win!!!! What a great guy. One of the best Insurance experiences getting new insurance, and he made the process easy and at a great price.."
We responded:
"Mike, Your enthusiasm just made our day! We’re so glad Josh could turn a potentially tricky task into a smooth, winning experience for you. Thanks for the awesome review! -Russ"
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jgenn3

October 16, 2025

5  out of  5
rating by jgenn3
"Currently worked with Joshua Winter. He was very instrumental in getting me back as a return customer and very easy to work with. He responds timely with answers to questions and very knowledgeable. Glad to be a customer of State Farm again."
We responded:
"Thank you for your wonderful review. We are thrilled to hear Josh has been so wonderful and great to work with. We are glad to have customers like you, thanks for being part of the State Farm family! -Russ"
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Travis and Tabitha Norris

October 13, 2025

5  out of  5
rating by Travis and Tabitha Norris
"I had to add a new vehicle to my policy and just stopped by the office while I was in the neighborhood to make an appointment. I was very pleasantly surprised when Sawyer took care of me then and there, no need to come back another day. He was very friendly and professional and got everything taken care of in about 10 minutes. Same excellent service we've been getting from Russ and his staff for years now."
We responded:
"Travis and Tabitha, Thank you for sharing your positive experience! It makes our day to hear that Sawyer was able to assist you promptly and professionally, making the process quick and easy. It's great to know that our team continues to provide the excellent service you've come to expect from our team. We appreciate your continued trust and look forward to serving you again in the future. -Russ"
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Amanda Jarratt

October 9, 2025

5  out of  5
rating by Amanda Jarratt
"Shout out to Sawyer Mitchell. I have been a State Farm customer for about 16 years in California. I recently bought a home in Medford, Oregon and was lucky enough to get a referral to Russ Wimmer's office for my home owners' policy. Sawyer has been my point of contact since then and he helped me quickly get home owners' insurance during the closing process, ran quotes for me for my auto insurance, and followed up to make sure that I had coverage once I completed my move to Oregon. I am really glad to see that State Farm's high quality customer service is consistent across state lines. Thank you Sawyer! Update: Still very happy with this company. I have been working with Josh Winter to add a car and a young driver to my policy. He has been very helpful. He responds quickly and answers my endless questions. Nice job building a great team Russ!"
We responded:
"Amanda, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Sawyer Mitchell provided excellent service and helped make your transition to Oregon as smooth as possible. At Russ Wimmer's office, we pride ourselves on delivering the high-quality customer service that State Farm is known for, and it’s wonderful to know that you’ve experienced this consistency across state lines. Sawyer is indeed an incredible asset to our team, and we’ll make sure to pass along your shout-out. Congratulations on your new home, and we’re so glad we could assist you during such an exciting time. If you ever have any questions or need further assistance, don’t hesitate to reach out—we’re here to help! Welcome to Oregon, and thank you for being a valued State Farm customer for so many years! 😊 Russ"
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Isaiah Gannaway

October 7, 2025

5  out of  5
rating by Isaiah Gannaway
"Just started with Josh From this office. Great so far..."
We responded:
"Isaiah, We're excited to hear that your journey with Josh has gotten off to a great start. We're confident he’ll continue to provide excellent support. Please don’t hesitate to reach out if you need anything! -Russ"
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Ethan Lawson

October 6, 2025

5  out of  5
rating by Ethan Lawson
"Ava has been fantastic to work with, always gets back to me right away and gets things done so fast! Thank you!"
We responded:
"Ethan, We’re so glad to hear that Ava has been fantastic to work with! Thank you for sharing your experience – it means a lot to us! -Russ"
Profile photo of Luke Wimmer

Luke Wimmer

October 3, 2025

5  out of  5
rating by Luke Wimmer
"Joshua Winter was super helpful getting my wife and I set up with auto insurance. Great to work with and saved us $$."
We responded:
"Luke, Thanks so much for the awesome feedback! Joshua is happy to hear he could help you and your wife get set up with great coverage and save some money too. If you ever need anything else, just give us a shout! -Russ"
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Jodi Latham

October 1, 2025

5  out of  5
rating by Jodi Latham
"I am new to State Farm, but Ava has been exceptional in answering all my questions. Ava took her time helping me understand the in’s and outs of homeowners insurance and my auto policy. I am looking forward to the long term relationship with State Farm. Thank you Ava!"
We responded:
"Jodi, Thank you for the shoutout! Welcome to the State Farm family, we are excited to hear Ava was able to help make the insurance process easy and enjoyable. We are looking forward to that long term relationship! -Russ"
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Cherie Lerae Chase

September 30, 2025

5  out of  5
rating by Cherie Lerae Chase
"Kelsey has been here to help with a lot of recent updates with our policies. We have a lot of vehicles, home owner, and renters insurance through State Farm. We have recently made some pretty confusing changes. She has been great to work with and always comes through for us."
We responded:
"Cherie, Thank you for sharing your experience! We’re so glad Kelsey has been able to guide you through those recent changes. It’s always our goal to provide reliable support, and we’re happy to hear she’s come through for you! We appreciate your trust in State Farm! -Russ"