State Farm® Insurance Agent Russ Wimmer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tamara Carluccio
August 23, 2025
5
out of
5
rating by Tamara Carluccio
"Had a great experience getting quotes and car/homeowners insurance with Ava, who was easy to communicate with and very helpful!"
Daniel Shaddox
August 23, 2025
5
out of
5
rating by Daniel Shaddox
"Prompt attention to every request, Kelsey and Catherine have been great to work with."
Sarah G
August 22, 2025
5
out of
5
rating by Sarah G
"Kelsey Burgess is AWESOME! She is very helpful and is very responsive. She goes above and beyond! A++++"
Troy Crumley
August 20, 2025
5
out of
5
rating by Troy Crumley
"Thank you so much for working so hard helping me with my COI's - you have been a tremendous HELP! Lisa C."
We responded:
"Troy, thank you for words of encouragement for Mark and the 5 star review - Russ"
Jan Schrag
August 20, 2025
5
out of
5
rating by Jan Schrag
"Great service! Competent, friendly, and they know their stuff! Always a pleasure doing business with them."
We responded:
"Jan, We’re happy to hear you had such a fantastic experience with us! That is what we’re all about, and it is so rewarding to know you enjoy working with us. We look forward to talking to you again soon! - Russ"
Lorraine Lara
August 19, 2025
5
out of
5
rating by Lorraine Lara
"Excellent customer service from Kristan as always"
We responded:
"Lorraine, We truly appreciate your continued support and are so glad to hear that Kristen consistently provides excellent customer service. We'll be sure to pass along your compliments! -Russ"
Susan Jones
August 19, 2025
5
out of
5
rating by Susan Jones
"Mark Crumley is very nice, helpful, and efficient."
We responded:
"Susan, We’re thrilled to know Mark made such a positive impact on your experience with us. Thanks for sharing the love! -Russ"
Dezaray
August 15, 2025
5
out of
5
rating by Dezaray
"I had such a great experience at this State Farm! Ava is so helpful, kind, and made it so I had a seamless experience. She was very communicative and went above and beyond with her service. She was open to any and all questions I had and was super knowledgeable. I highly recommend getting an insurance policy through her!"
We responded:
"Dezaray, Thank you for the awesome shoutout! Ava is ready to tackle any question with a smile! We’re so happy she made your experience smooth sailing. -Russ"
Teddy Magic
August 14, 2025
5
out of
5
rating by Teddy Magic
"Very helpful and answered my question questions"
We responded:
"Thank you for choosing us for your insurance! We're glad we could help and answer your questions. If you need anything else, feel free to reach out! -Russ"
Eli Champagne
August 12, 2025
5
out of
5
rating by Eli Champagne
"Mark was extremely helpful and very professional in helping me today."
We responded:
"Eli, We're delighted to hear that Mark brought his A-game and made your day a little easier! We’ll be sure to pass along the praise. If you need anything else, Mark and the rest of our team are always here to help! -Russ"
Robin Simpson
August 8, 2025
5
out of
5
rating by Robin Simpson
"Great and fast service and they always answer all of my questions and go above and beyond."
We responded:
"Robin, Our team always strives to go above and beyond for our customers, and your feedback means a lot to us. We look forward to serving you again soon! - Russ"
Cathy_WindmillRanch
August 5, 2025
5
out of
5
rating by Cathy_WindmillRanch
"Sawyer has always provided friendly, professional service! Any time I have a question or concern, I actually look forward to his reply!!"
We responded:
"Cathy, We’re lucky to have Sawyer on our team, and it’s wonderful to hear that his friendly and professional service has stood out to you. He’ll be thrilled to know you look forward to his replies! - Russ"
Michelle Carr
August 4, 2025
5
out of
5
rating by Michelle Carr
"My husband switched us from another company to State Farm today and Mark Crumley helped him with changing our auto policy and adding renters. He was very quick, friendly and thorough and we are grateful for his assistance! We were recommended to State Farm by my grandparents and I am glad we made the switch!"
We responded:
"Michelle, We truly appreciate your grandparents’ recommendation and are grateful to have you as part of the State Farm family. If you ever need anything or have any questions, please don’t hesitate to reach out. Welcome aboard! -Russ"
Merry Biddle
July 29, 2025
5
out of
5
rating by Merry Biddle
"Russ is the best agent and person. He is professional, empathetic and a great listener. Mark helped me add my new car and was so patient, efficient and so nice! Recently, Kelsey did some changes on my policies for me right away, and is super nice! Great energy! This Team has my A+ Rating! Thank you all for your help!"
We responded:
"Merry, Thank you so much for trusting us with your insurance needs and for your wonderful A+ rating! Each member of our team takes great pride in assisting you with every aspect of your coverage. We truly appreciate your support and look forward to continuing to serve you in the future. - Russ"
Jesse Stonewood
July 26, 2025
5
out of
5
rating by Jesse Stonewood
"Sawyer Mitchell at Russ Wimmer's office is awesome to work with. He is very informative and made the process of upgrading the insurance on our daughter's car super easy!"
We responded:
"Jesse, Thank you for taking the time to share your experience! We're delighted to hear that Sawyer made upgrading your daughter's car insurance a breeze. We appreciate your trust in our team and are always here to help with any of your insurance needs! -Russ"
Shannon H
July 24, 2025
5
out of
5
rating by Shannon H
"I had a very positive experience being helped by Ava today. She was kind and friendly, as well as patient with my questions and understanding of my concerns as we were working through policy updates together. She made me feel very comfortable throughout the entire process and I would highly recommend working with her."
We responded:
"Shannon, Your feedback and recommendation means a lot to us, we’ll be sure to pass along your kind words to Ava. It’s wonderful to know she made you feel comfortable and supported throughout the process. If you ever need further assistance, please don’t hesitate to reach out! -Russ"
edwards13ss
July 23, 2025
5
out of
5
rating by edwards13ss
"Josh was super helpful in explaining the diffrent policies and helped me switch and save money."
We responded:
"We appreciate your business! It is always great to hear that Josh was able to help explain your options and find you savings on your policy. If you ever need any further assistance, please don't hesitate to reach out. -Russ "
Brian M
July 22, 2025
5
out of
5
rating by Brian M
"Kristen, Russ, and the crew are awesome. I always get everything I need immediately, if not sooner!"
We responded:
"Brain, We’re thrilled to hear that Kristen and the team have provided you with such prompt and helpful service. Your satisfaction is our top priority, and we truly appreciate your kind words and support! - Russ"
Carol Valentine
July 19, 2025
5
out of
5
rating by Carol Valentine
"We've had plenty of clear communication, helpful tips, and general encouragement from Sawyer thus far, as well as a very good bid. The process is not complete, but so far it's perfect."
We responded:
"Carol, We're delighted to hear that Sawyer has offered useful advice and supported you throughout the process. It’s wonderful to know that everything has been smooth so far. We’re excited to continue working with you and are committed to making sure the rest of the project is just as positive. -Russ"
kk50
July 16, 2025
5
out of
5
rating by kk50
"Left a review awhile ago, but just thought I would come on and update. Still with State Farm and they still have the best customer service team. They are always so helpful and I've never had a bad experience. Sawyer Mitchell helped me today to make some changes and was very quick and helpful getting everything taken care of. I am very appreciative for the amazing service. These guys go above and beyond for customers and I was left with a feeling that had no doubt in my choice to switch from my previous who I was insured 9 years with."
We responded:
"Thank you so much for taking the time to update your review and share your continued positive experiences with us! We truly appreciate your loyalty and are thrilled to hear that Sawyer has been so helpful. It means a lot to know we’ve earned your trust. Thanks again for being such a valued part of our State Farm family! -Russ"
rick lansdown
July 16, 2025
5
out of
5
rating by rick lansdown
"I don't usually post a review about things but I thought it would be a good idea to do this one. Sawyer helped me on getting me my policy papers and id cards in a very quick response time which was greatly appreciated. He also answered the phone quickly and is very friendly to talk to on the phone which is again a very nice thing. Thanks for all your help."
We responded:
"Rick, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Sawyer was able to assist you promptly and provide such friendly service. Your feedback means a lot to us, and we’re glad we could make the process easy and efficient for you. - Russ"
Krystal Morales
July 16, 2025
5
out of
5
rating by Krystal Morales
"I can’t say enough great things about Mark Crumley at State Farm! From the moment I reached out, Mark was professional, responsive, and incredibly helpful. He took the time to explain everything clearly, answered all my questions with patience, and made the entire process smooth and stress-free. We ended up adding an additional insurance we were not currently carrying. It’s rare these days to find someone who genuinely cares about providing excellent service — but Mark does. He went above and beyond to make sure I had the right coverage for my needs, and I never once felt rushed or pressured. You can tell he takes pride in what he does, and it shows in every interaction. If you’re looking for someone who’s knowledgeable, friendly, and truly dedicated to helping you, look no further than Mark Crumley. He’s an absolute asset to State Farm and someone I’ll continue to trust with my insurance needs. Highly recommend!"
We responded:
"Krystal, Wow, thank you so much for this fantastic review! We’re so glad to hear Mark made your insurance journey smooth and stress-free. Your kind words truly capture what we strive for. We’ll be sure to let Mark know he’s making great waves with his service. If you ever need help or have new questions, Mark and the team are just a call away - ready to help, with a smile. - Russ"
Zoey Spiker
July 11, 2025
5
out of
5
rating by Zoey Spiker
"The team here is always so easy to work with and incredibly helpful! Mark helped me find a price I was comfortable with, answered all my questions, and made the conversation fun! Very happy to have an insurance company who truly has my back 😊"
We responded:
"Zoey, We’re thrilled to hear that Mark and our team made your experience enjoyable and stress-free. Making insurance easy, helpful, and even a little fun is what we aim for! We truly appreciate your trust in us and are always here to have your back whenever you need us. Thanks for being part of our insurance family! 😊 - Russ"
lisa
July 9, 2025
5
out of
5
rating by lisa
"I've been a customer with state farm for many years and recently had to add a vehicle. Sawyer was great and got me the best deal. Thank you"
We responded:
" Lisa, We’re thrilled Sawyer could steer you toward the best deal for your new ride. Thanks again for trusting us to keep you covered—here’s to many more smooth miles ahead! -Russ"
Bob Eury
July 7, 2025
5
out of
5
rating by Bob Eury
"I have found Russ and Ava to be very informative and helpful in whatever insurance needs or questions we may have. I highly recommend them."
We responded:
"Bob, We’re thrilled to hear that you’ve had a positive experience with Russ and Ava. Providing helpful and informative service is always our goal, and we truly appreciate your trust in us! - Russ"