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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandon White

Brandon White

October 2, 2024

5  out of  5
rating by Brandon White
"Our family has had fantastic experiences with Russ and his team. We have complex multi-generational insurance needs to go with our own individual needs. Russ helped us arrange proper insurance coverage for unique circumstances and Ava has been wonderful to work with finding solutions for our additional needs. Highly recommend :)"
We responded:
"Brandon, we appreciate your trust in our team! Thank you for the great 5-star review. It is a pleasure to work with you and your family. -Russ"
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John Phelps

September 26, 2024

5  out of  5
rating by John Phelps
"Been working with them for years. Most recently Ava helped me add some additional insurance to my policy."
We responded:
"John, we appreciate you and the five star review. Thank you trusting us these past years and for your future needs - Russ"
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Chris Haney

September 24, 2024

5  out of  5
rating by Chris Haney
"Absolutely great service. Needed a homeowners policy in place ASAP and Mark went above and beyond to make it happen."
We responded:
"Chris, we are so happy Mark was able to help you. Thank you for the review and we look forward to seeing you again- Russ"
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Shawn

September 18, 2024

5  out of  5
rating by Shawn
"Wow, Ava’s level of customer service and knowledge of State Farm’s products is amazing. She was able to quote us auto, home and recommended another product to protect our family. Do yourself a favor and call this office and ask for her you’ll be in good hands."
We responded:
"Shawn! We so appreciate your 5-star review. Thank you for the high praise for Ava. She deserves all the kudos and more. Our team is always here to help- Russ"
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Julia Alger

September 17, 2024

5  out of  5
rating by Julia Alger
"I worked with Mark Crumley with getting quotes for new home owner and auto insurance. He was very pleasant and a joy to work with. I would highly recommend this office."
We responded:
"Julie, thank you for the 5-star review. We are so happy Mark could help get you set up. Our team is always here to help - Russ"
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Allie baker

September 14, 2024

5  out of  5
rating by Allie baker
"Ava was so incredibly helpful and was totally on the ball with everything we needed for our new home!"
We responded:
"Allie, we love hearing about your great experience with one of our team members. Thank you for the 5-star review. - Best, Russ"
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Amanda Mellon

September 11, 2024

5  out of  5
rating by Amanda Mellon
"We always have the pleasure of working with Ava and she's always very kind and gives you all the information upfront. She gets back to you in a timely manner and also tries to find every way possible to save money."
We responded:
"Amanda, thank you for taking the time to give us a great review. We are so happy to have the opportunity to serve you and to have Ava as a part of our team :) - Best, Russ"
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Jose R. Padilla

September 6, 2024

5  out of  5
rating by Jose R. Padilla
"Today September 6, 2024 I call the ruus Wimmer State Farm office in spoke to Mark and he was able to help me put it together a good insurance to a new vehicle that we added in to are family and he was very helpful, but overall very professional. I definitely recommend the Rufus Wimmer State Farm Ins. ."
We responded:
"Thank you Jose for taking the time to give the office a review and the 5 stars. Russ"
Profile photo of J C

J C

September 6, 2024

5  out of  5
rating by J C
"I was referred to this office to speak with Ava, and I gotta say - she was fantastic! She was very patient, she answered all of my questions, and helped me switch all our family’s policies over to State Farm. Thank you Ava!"
We responded:
"JC, we really appreciate your review and the kind words for Ava. Thank you, Russ"
Profile photo of Chris Myers

Chris Myers

September 5, 2024

5  out of  5
rating by Chris Myers
"This office is the best. They are always professional, efficient and honest. Good, local people looking out for their clients with excellent service and integrity. Ava is incredibly helpful EVERY TIME! And Russ is as genuine as they come. Highly recommend 💯💛"
We responded:
"Thank you for the kind words, Chris! We appreciate your business and are always when you need us. Our customers mean the world to us. "
Profile photo of Gabriel Wood

Gabriel Wood

August 29, 2024

5  out of  5
rating by Gabriel Wood
"If you are in the market for vehicle insurance, ask for Ava! she’s been an amazing help and made insuring multiple vehicles a very easy process. Very happy with the service from this office."
We responded:
"Gabriel, we are so happy you found us and Ava was able to help you out! Thank you for the 5 stars and wonderful review- Russ"
Profile photo of Thomas Blaettler

Thomas Blaettler

August 22, 2024

5  out of  5
rating by Thomas Blaettler
"Found Russ Wimmer State Farm on a Google search and I've been very pleased. I've had all my dealings with Ava who is very prompt and responsive adding vehicle's and now homeowners which has all been very reasonably priced in this day and age. Talked with Russ twice and both times he knew exactly why I was there even though all my conversations have been with Ava which makes me feel confident about my agents office."
We responded:
"Hi Thomas, thank you for the kind words and the five stars. We're always here to help and appreciate you trusting us with your insurance needs- Russ"
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paula stone

August 21, 2024

5  out of  5
rating by paula stone
"I spent time online over the weekend exploring new insurance options. Ava from Russ Wimmer State Farm did something I haven’t seen in a long time. Sent me a quote, unsolicited, with multiple options, resources and offers of help. I was impressed and told her! She took the initiative to provide information on home insurance bundled with car, and how it could save me money. Well done @ Ava Edwards-Grossman! That initiative and extra service is rare these days. Her employer better hold on to her!! Thank you Ava."
We responded:
"Paula thank you so much for taking the time to leave a review and for giving Ava all the kudos! We appreciate you and know what a gem we have in our team. We look forward to working with you in the future- Russ"
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Ashley Blakely

August 9, 2024

5  out of  5
rating by Ashley Blakely
"Great service, I would highly recommend."
We responded:
"Hi Ashley. Thank you for taking the time to give us a review! We appreciate you. - Russ"
Profile photo of Nga Vu

Nga Vu

August 6, 2024

5  out of  5
rating by Nga Vu
"Ava Edwards-Grossman Was amazing to work with. She was very responsive and detailed and provided multiple options to ensure we had the right coverage. Appreciate all the hard work she provided. Would highly recommend Ava!"
We responded:
"Nga Vu, thank you so much for the high praise! Ava is a rockstar. We are so happy she could help you. - Russ"
Profile photo of Cheyenne Ghiglieri

Cheyenne Ghiglieri

July 29, 2024

5  out of  5
rating by Cheyenne Ghiglieri
"Ava Edwards-Grossman has been amazing to work with so far. Very friendly and understanding. Their office is easy to locate and cute. I have let my family all know about Ava."
We responded:
"Cheyenne, thank you for your kind words. We're so happy Ava was able to help you and appreciate you recommending us. - Russ"
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A Holt

July 15, 2024

5  out of  5
rating by A Holt
"Customer Service is great! Mark Crumley responds quickly!"
We responded:
"Thank you for giving Mark a shout out. We are here daily to help you with all your insurance needs! Best wishes- Russ"
Profile photo of Ceyla Mendoza

Ceyla Mendoza

July 12, 2024

5  out of  5
rating by Ceyla Mendoza
"Ava its the best state farm agent asistent in Medford oregon"
We responded:
"Ceyla, we agree! Our team is the best and Ava is such a big part of that. Thank you for 5 stars- Russ"
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Richard

July 10, 2024

5  out of  5
rating by Richard
"Great service. Mark made the whole process fast and seamless and saved me money in the process. Highly recommend."
We responded:
"Richard, we are so happy to hear that Mark was able to help you out. He is such a wonderful part of our team. Thank you for the review- Russ"
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Shel Harris

July 6, 2024

5  out of  5
rating by Shel Harris
"Well handled , asked the right questions and got job done ."
We responded:
"Shel, thank you for taking the time to leave a review! We're always happy to help. Much appreciation- Russ"
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C Martinez

June 28, 2024

5  out of  5
rating by C Martinez
"Russ took charge of a situation we had with a fairly new claims adjuster. He was effective in getting our issue sorted out. I would highly recommend Russ Wimmer as a State Farm agent."
We responded:
"Thank you for the review. Glad we were able to help resolve the situation. Thanks, Russ"
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Kaitlin Bey

June 25, 2024

5  out of  5
rating by Kaitlin Bey
"Mark Crumley was amazing to work with! I recently moved here from across the country and needed help with transferring over my policies and Mark made everything a breeze to take care of; he even requoted one of my policies that helped save me a lot of $$$! Definitely recommend working with the amazing people at this location!!!"
We responded:
"Thank you Kaitlin for the kind words for Mark. So glad he was able to take care you and save you money as well!! Thanks, Russ"
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Taylor German

June 22, 2024

5  out of  5
rating by Taylor German
"I recently worked w Kelsey Burgess for a life insurance application over the phone. She made the process very pleasant and personable while being helpful and efficient. I would highly recommend anyone looking for insurance to work with her! :)"
We responded:
"Thank you Taylor for taking the time to leave a review and included the nice words for Kelsey. Thanks, Russ"
Profile photo of Becky Clearwater

Becky Clearwater

June 17, 2024

5  out of  5
rating by Becky Clearwater
"Ava Edwards was able to resolve concerns I had about my auto coverage, that I wasn't getting clarification on, she was able to insure my vehicle, plus we went over the values of my home/s and made adjustments to those policies. Annual review I love."
We responded:
"Hi Becky. Thank you for the review and kind words shared about Ava. Thanks, Russ"
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Mandy Farmer

June 14, 2024

5  out of  5
rating by Mandy Farmer
"Thank you Kelsey for the excellent, professional and quick help with my policy today!!"
We responded:
"Thank you Mandy for the 5 Star review and the words for Kelsey. Thanks, Russ"